Services

Fees & rebates

Our fees are set at a level that reflects the specialised nature of our services, the qualifications and experience of our therapists and the ongoing and dedicated nature of our care. We accept a range of referral types which offer various rebates so your out-of-pocket cost should be significantly lower than the fees we charge.

     
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    What are our fees? 

    Our fees range from $120 to $240 per session. The fee charged will depend on the length of your session (50mins to 90mins), whether the session is for an individual, couple or family, and your psychologist's qualifications and experience. Our fees never exceed the recommended fees of the Australian Psychological Society.  Some third party funding like WorkCover, Victims Services or VVCS requires that you pay no upfront payment whereas with other funding like Medicare and health funds, you are required to pay upfront and receive a rebate. The amount of the rebate that you receive will depend on the type of referral your GP, psychiatrist or paediatrician has given you. 

     
     

    We accept different types of referrals

    There are many different types of rebates that you may obtain in order to access our psychological services. These are listed below.

    Better Access To Mental Health Initiative (BAMH)

    The most common type of referral to our practice is with a Mental Health Care Plan under the Better Access to Mental Health Initiative through Medicare.

    The Mental Health Care Plan is prepared by a GP and allows you to have an initial 6 individual sessions and 10 group sessions of Psychological treatment with Medicare rebates. 

    Upon completion of the initial 6 individual sessions, and following a successful review with your GP, you could receive another 4 sessions of individual psychological treatment if your GP and psychologist think that this is necessary. You are able to have a total of 10 individual sessions per calendar year.

    Your GP will determine your eligibility for this plan.

    Should you wish to discuss this with your GP, please ensure that you book a long consultation.

    Although a Medicare rebate can be claimed, there is generally a gap fee involved unless you elect to participate in our bulk billing service. 


    Better Outcomes in Mental Health (BOMH)

    Your GP may refer you with a Mental Health Care Plan under the Better Outcomes in Mental Health (ATAPS-BOMH) Initiative.

    Our psychologists are approved to provide services under all ATAPS – BOMH Tiers including the Suicide Prevention Program, Perinatal Program, Aboriginal and Torres Strait Islander Initiative, Adult and Child tiers.

    Although this referral is very similar to the Better Access to Mental Health Initiative, it allows 6 sessions per referral with no more than two referrals per client per year (a total of 12 sessions per year) and it is fully subsidised by the Federal Government through Central Coast Primary Care hence there is no cost to you.

    Your GP will assess your eligibility for this type of referral first and then the availability of this type of referral. There are a limited number of these referrals that are released to GPs on the Central Coast each fortnight hence these referrals are fairly competitive for your GP to get and you may need to wait until one becomes available.

    The ATAPS - BOMH referrals have specific eligibility criteria also which must be met for referral and there is a set time frame (2 to 6 months) in which all of the 6 sessions must be utilised.

    Issues that can be treated under the ATAPS - BOMH Initiative include:

    • Alcohol use

    • Drug use

    • Chronic psychosis

    • Acute psychosis

    • Bipolar

    • Depression

    • Phobias

    • Panic attacks

    • Generalised anxiety

    • Mixed anxiety and depression

    • Adjustment disorder

    • Dissociative (conversion) disorder

    • Unexplained somatic/bodily complaints

    • Neurasthenia (Chronic Fatigue)

    • Eating disorders

    • Sleep problems

    • Sexual disorders

    • Attention Deficit

    • Conduct disorder

    • Enuresis

    • Bereavement

    • Mental disorder, not otherwise specified

    Issues that can be treated under the ATAPS/Better Outcomes Initiative for children (under 12 years old) are:

    • Attachment difficulties

    • Encopresis

    • Depression

    • Enuresis

    • Adjustment disorder

    • Bereavement

    • Anxiety – Generalised Anxiety (includes over anxiousness in childhood), Separation Anxiety, Social Anxiety Disorder/Social Phobias, Phobic Disorders/Specific Phobias, Obsessive Compulsive Disorder, Post Traumatic Stress or Panic

    • Childhood behavioural disorders – Conduct Disorder, Attention – Deficit / Hyperactivity Disorder (ADHD), Oppositional Defiant, Disruptive Behaviour Disorder or not otherwise specified (NOS)

    • Elective Mutism (or Selective Mutism)

    • Tics (for example, Tourette’s syndrome)

    • Sleeping difficulties

    • Substance use (for example, glue sniffing, alcohol and drugs)

    • Somatoform disorder

    • Dissociative (conversion) disorder

    • Neurasthenia (Chronic Fatigue)

    • Sexual issues – including but not limited to Gender Identity Disorder of Childhood

    • Feeding problems

    • Emotional difficulties with onset specific to childhood

    • Eating disorders

    • Contextual factors – including but not limited to, problems related to upbringing, problems related to negative life events in childhood, other problems related to primary support group, including family circumstances.


    Department of Veterans Affairs (DVA)

    Live Better Psychology is pleased to be a provider of psychological services to our veterans and their families through the Department of Veterans Affairs (DVA) and Veterans and Veterans Families Counselling Service (VVCS). This means that if you hold a DVA white or gold card you are entitled to 10 sessions with no financial cost to yourself. Veterans and their families can also apply for counselling through VVCS (formerly Vietnam Veterans Counselling Service) which allows them an initial 3 sessions for assessment and up to 12 further sessions of psychological treatment per episode of care.

    To access this service, you will require a DVA referral form from your GP, other medical professional or you can call VVCS on 1800 011 046 for an intake. Some limitations apply to eligibility for white card holders. If you call VVCS, then mention us to the Intake Officer and they will contact us on your behalf to notify us to contact you to arrange your first appointment. 

    Active service men and women are able to apply for funded psychological treatment through Defence Health. Live Better Psychologists are approved providers under Defence Health.

    Phone 1800 456 294.


    Victims Services

    We are approved by the NSW Justice Department and Victorian State Government to provide free counselling to victims of crime.

    For NSW victims, we are part of the Approved Counselling Service (ACS) that provides free individual counselling to people who have become victims of violent crime that occurred in NSW. 

    Counselling is available to family members of homicide victims, people who are in violent relationships and people who have experienced recent or past violence or sexual assault. It is not necessary for a victim to report the violence to another person or agency. While the service is a state-wide service, Victims Services has appointed counsellors in other states and territories and also overseas to work with clients.

    People interested in accessing counselling may apply online, or discuss their needs with a Support Coordinator through Victims Access Line.

    The ACS aims to assist victims recover from the psychological and emotional impacts the crime has had on them.

    Counselling is provided on a short-term basis of up to 22 hours, with a clear focus on rehabilitation. While recovery responses are generally positive for victims who access counselling soon after the incident has occurred, people who have been victims of events many years earlier can find several benefits through counselling. This includes those people who have been too afraid to open up about the incident before, or who feel they were not understood by others when they previously tried to.

    Counsellors approved to provide services under the ACS are social workers, psychologists, clinical psychologists, and psychiatrists in private practice who have proven experience working with victims of crime and in using evidenced- based practices in sessions. Clients may ask counsellors to support them through their justice journey. This support could be in many forms, for example providing counselling in preparation for reporting a crime to police, support to attend court, and assistance with preparing a victims impact statement.


    Children and adolescents

    Our psychologists have a wealth of experience from Child Assessment and Early Intervention Services for Autism and other childhood mental disorders and disabilities.

    We are passionate about supporting children and adolescents within their families to combat issues of mental health and we have a special interest in developmental trauma and personality disorders in adolescents. We are available for assessment, diagnosis and therapeutic interventions with children, adolescents from age 12-24 for:

    • All Mood Disorders including Depression and Bipolar Spectrum Disorders

    • All Anxiety Disorders

    • Adjustment Disorder including those related to family breakdown, school and re-location

    • Developmental Disorders including Asperger’s Disorder, Autism and other Pervasive Developmental Disorders, Intellectual Disorder

    • Assessments including cognitive and diagnostic reports for learning and developmental disorders

    • Complex Trauma and Borderline Personality Disorder


    Workers Compensation/CTP claims

    icare is the current model of care in NSW for workplace injuries and illnesses, motor accident injuries, work-related dust injuries and sporting injuries. 

    The psychological treatment of injured people often requires a multidisciplinary team approach and your psychologist will work together with multiple service providers to facilitate your recovery and rehabilitation.

    Most participants and workers have a case manager who is responsible for coordinating their treatment, rehabilitation and care services.


    Getting Psychological treatment approved

    All requests for psychological services for an injured person need to be submitted to icare on the correct form by your GP. icare will then pre-approve a psychological assessment. Your psychologist will submit an Allied Health Recovery Report (AHRR) that outlines your diagnosis, treatment goals and recommended treatment and once this plan is approved, you can commence sessions with your psychologist. The focus on the AHRR is your return to work, therefore, any pre-existing mental health issues cannot be the focus unless they are negatively impacting, or exacerbating your current recovery or return to normal duties. 

    Other Funding Sources

    Live Better Psychology has access to numerous other funding pathways like major health funds, Employee Assistance Programs, Family and Community Services, Department of Education, Department of Disability Services, State Debt Recovery Office and Probation and Parole. You can also see a psychologist privately, in which case no referral is needed and no rebate is payable.